Privacy Policy

Last updated: January 2024

1. Introduction

Zenith Properties ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services in Singapore.

We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection regulations.

2. Information We Collect

Personal Information You Provide

When you interact with us, we may collect:

• Name and contact information (email address, mailing address)
• Property preferences and requirements
• Financial information relevant to property transactions
• Employment and income details for loan applications
• Identification documents as required by law
• Communication records and correspondence

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Geographic location data

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our real estate services
• Process property transactions and related documentation
• Communicate with you about properties and services
• Send relevant property listings matching your criteria
• Comply with legal and regulatory requirements
• Analyze website usage to improve user experience
• Protect against fraudulent or illegal activity

4. Information Sharing

We may share your information with:

• Property sellers, buyers, landlords, or tenants as necessary for transactions
• Legal professionals handling conveyancing
• Financial institutions for loan processing
• Government agencies as required by law (e.g., IRAS, HDB, URA)
• Service providers who assist our business operations

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data during transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records are typically retained for seven years in accordance with regulatory requirements.

7. Your Rights

Under the PDPA, you have the right to:

• Access your personal data held by us
• Correct inaccurate or incomplete data
• Withdraw consent for data processing
• Request information about how your data is used

To exercise these rights, please contact our Data Protection Officer at [email protected].

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Zenith Properties
138 Robinson Road, #15-02 Oxley Tower
Singapore 068906
Email: [email protected]